Clean Minesweeper Support

Last updated: 19 October 2026

Clean Minesweeper is a Minesweeper puzzle game for iPhone and iPad by Thoplo Technology. If you have a question, a problem or an idea, we'd like to hear from you.

Email: thoplotech@gmail.com

We usually reply within two business days. You can also reach us from the app: Settings › Contact Support.

To help us fix a problem quickly, please include your device model, iOS version, the app version (shown at the bottom of Settings) and what you were doing when it happened.

Playing

How do I play?

Reveal every cell that isn't a mine. Each number tells you how many mines touch that cell, including diagonally. Long-press a cell, or switch to Flag mode at the bottom of the screen, to mark a mine. Your first tap is always safe. A full walkthrough is in Settings › How to Play.

What is No-guess mode?

With Settings › No-guess boards turned on, every board can be solved by logic alone, so you never have to guess between two cells. The app checks each board with its solver before you play it. Large custom boards with a high mine count can take a moment to generate.

What is chording?

Tap a number whose mines are all flagged to reveal all its other neighbours at once. You can turn this off in Settings › Chording.

How do hints work?

A hint points to a cell you can prove is safe (or a mine) and highlights the numbers that prove it. It also points out a wrong flag. Free players get 3 hints per day; Premium gives unlimited hints. A win where you used a hint or undo still counts towards your wins and streaks, but not towards best times, best 3BV/s or the leaderboards.

When does the Daily Challenge change?

A new Daily Challenge starts at midnight in your local time. Everyone gets the same Intermediate no-guess board for that date, and the time of your first win that day is posted to the Daily Challenge leaderboard in Game Center.

What board sizes are available?

Beginner (9×9, 10 mines), Intermediate (16×16, 40 mines), Expert (30×16, 99 mines) and Custom boards from 5×5 up to 30 columns by 50 rows. Pinch to zoom and drag to pan on large boards.

What is 3BV/s?

3BV is the minimum number of clicks needed to clear a board. 3BV/s divides it by your time, which makes speeds comparable across different boards. It is the speed measure competitive Minesweeper players use.

Premium and purchases

What does Premium include?

Premium is a one-time purchase that unlocks five extra board themes (Meadow, Ocean, Candy, Neon and Paper) and unlimited hints. The Classic, Modern and Midnight themes, all difficulties, the Daily Challenge and Game Center are free. There are no ads and no subscriptions.

I bought Premium but it isn't unlocked

Open Settings › Restore Purchases while signed in with the Apple ID you used to buy it. Premium also works on your other iPhones and iPads with the same Apple ID, and is shared with your Family Sharing group.

How do I get a refund?

Purchases are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com.

Game Center

My scores aren't showing on the leaderboards

Make sure you are signed in to Game Center in the iOS Settings app. Only wins on Beginner, Intermediate, Expert and the Daily Challenge are ranked, and only if you didn't use a hint or undo in that game. For the Daily Challenge, only your first win of the day counts. New scores can take a few minutes to appear.

Your data

Will I lose my statistics if I delete the app?

Yes. Your game in progress, statistics and settings are stored only on your device and are removed when you delete the app. You can reset your statistics at any time from the Statistics screen.

Do you collect personal information?

No account is needed and we don't collect your name, email or contacts. See our Privacy Policy for details about the anonymous analytics and crash reports the app uses.

Feedback and ideas

Found a bug, a board that felt unfair, or have an idea for a new feature? Email thoplotech@gmail.com. If you enjoy the game, a rating on the App Store helps a lot.